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OTHER INFORMATION
How Do I Register? Providing you reside within our Practice area as shown, you can register with us. It’s easy! Simply call into either of the Surgeries and complete a Registration Form for each new patient, register online by clicking here, or on our online booking system. On completion of the Form, you and your family will be registered on our computer system and will be eligible for medical assistance straight away. Your medical records will be automatically transferred by the Health Authority from your previous Practice and you will be asked to make a New Patient Check. This is a basic 20 minute appointment with one of our Practice Nurses to gather medical history etc and to welcome you to our Practice.
Temporary Residents We provide a Temporary Patient service for anyone staying within our Practice area. This could be whilst on holiday, staying with relatives etc. Just call into the Surgery, fill in one of our Temporary Resident Forms and we will assist you.
Appointment System All consultations are by appointment and should be made at Reception or by telephone during opening hours. You can use our online appointment booking system via our website, or our telephone booking system 24 hours a day. Please book well in advance for routine appointments. Where at all possible the doctors will try to see patients registered on their own lists. The receptionist will offer you the next available appointment. Anyone wanting urgent attention, but not necessarily an appointment, can ask for a telephone consultation and a nurse or doctor will return your call from noon each day. Therefore if you want to access this service, you must ensure you are available to receive a telephone call.
Failure To Attend An Appointment (DNA) On your next visit to our Practice, you will notice posters around the Surgery stating the numbers that “did not attend”. If you no longer require your appointment, please phone to cancel it so another patient may use it.
Home Visit Policy We operate a home visiting policy when required for patients who are housebound or too ill to get into the Surgery. To request a Home Visit you need to phone before 10.00 am and give symptoms etc to the Receptionist who will log your call and pass your request to the On-Call Doctor. If your visit is accepted, a decision will be made as to which Doctor visits, this may not be the Doctor you are registered with. Please note however, that home visits are extremely time-consuming so we appreciate it if patients try as hard as possible to come to the Surgery.
Minor Surgery Minor Surgery is performed in the practice by all GPs. Procedures performed may include treatment of ingrowing toenails and removal of moles and small lumps. Assessment by your GP will be needed before any procedure will be undertaken. You will then need to make a double appointment with both the GP and Nurse and sign a consent form at the time of the procedure.
Minor Injury We are now able to offer a Nurse-led service for emergency treatment of injuries that are not treatable with home first aid kits, such as minor cuts, bruises, burns, sprains and other similar minor injuries. Anyone can access these services including people who are registered with a GP elsewhere. The service is available during our normal opening hours and although no appointment is necessary, we would encourage patients to phone the surgery before attending. The service is provided, so that people with minor injuries do not need to attend hospital accident and emergency departments during our opening times.
Surgery Times - Your Doctors - Your Staff - Associated Staff - Dispensary - Repeat Prescriptions - Other Information - Weblinks - 'What's On - New Patient Registration - Patient Group - Online Appointments
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